For Interviewers:
- Know what you can and cannot legally ask. You would
be surprised at how many times we have heard feedback from interviewees where lawyers asked them inappropriate or illegal questions. Keep clear of questions related to age, national origin, citizenship, address, family status, religion, health and physical condition.
- Create a list of 5 or 6 questions reflecting what you
consider to be important to your practice, including as suggested topics, questions covering skills, experience, achievements and problem solving. Use the same questions as your basic scorecard so that you can compare candidates' answers. Allow 2 to 3 questions to be spontaneous based upon the course of the interview.
- Don't talk the entire time; allow the interviewee to
respond and ask questions. If they don't, that is a reflection of their preparedness, or lack thereof. Their ability to communicate with you is an important indicator of their ability to communicate with your clients and colleagues. Give them ample time to relax and show you their true self.
- READ THE RESUME BEFORE THE INTERVIEW.
Wasting precious time on reading their resume during the interview rarely allows you to focus on their answers or on your questioning. Besides, it puts you at a disadvantage and then you waste time while the candidate "tells you a little about him/herself" which gives them the advantage.
- Check references or make sure someone checks
references.
- Take the time to determine whether you really want
to work with this person under pressure, such as at the printers all-night or on a 5 hour flight to visit a client or in a litigation war room the night before trial. If your personalities do not appear to match now, they will certainly not improve under pressurized conditions.
- Patience does bring rewards. Keep interviewing until
you find the right person. Hiring the first person that walks through the door may work out or it may cost you a lot of time and energy better spent on billable or marketing activities. Devote enough time to interviewing so that it can yield a decent pool of candidates to choose from.
- Try using temps. It gives you an opportunity to test
someone out before hiring them permanently.
- Be gracious. Making a good impression is just as
important to attract the right candidate as asking the right questions.
- Be honest about the environment, hours and
expectations. End the interview by letting the candidate know what comes next and when and from whom they can expect to be contacted.
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